Big Service - Small Telco
Power your business with the technology and capability of a big telco, backed by the personal service only a small telco can deliver. From our multi-award-winning Cloud PBX and AI-powered communications to business fibre connectivity, Cybertel delivers tailored solutions, responsive local support and enterprise-grade reliability.
Multi-Award-Winning
Winner of the TMC Internet Telephony Product of the Year for 2 years running.
What We're About
For over 20 years, Cybertel has delivered the personal service and responsive support only a smaller telco can provide. We combine genuine local expertise with award-winning cloud communications, advanced AI and tailored connectivity, giving your business powerful technology without the big-telco runaround.
How Our AI Works for You
Bridging Legacy
Telecom and
Modern AI
Cybertel’s myCybertelPBX combines decades of voice and telecommunications expertise with modern AI technology, seamlessly integrating VoIP, SIP and WebRTC to deliver intelligent voice solutions engineered for consistent, dependable performance in real-world business environments.
Work Smarter
with Voice AI
Team Members
Cybertel's Voice AI Team Members, or "AI agents", automate routine tasks, handle customer enquiries, take bookings and streamline workflows, helping businesses improve efficiency, reduce costs and deliver faster, consistent service around the clock, every day, so you never miss an opportunity.
Everything Your Business Needs to Stay Connected
Cloud Hosted PBX
Cybertel’s award-winning cloud PBX delivers intelligent, flexible business communications with advanced features, AI integration, powerful analytics and seamless connectivity anywhere.
Tailored Internet
Cybertel delivers fast, reliable business connectivity across NBN, fibre, wireless and satellite, tailored to your location, requirements and budget. Not just any connection, the right connection.
WebRTC Softphone
WebRTC Softphone enables secure, browser-based calling, video calling and collaboration, letting your team communicate anywhere without additional software, hardware or complicated installations.
Smart Inbound
Cybertel’s inbound solutions are the PBX when you don’t have a PBX, delivering 13, 1300 and 1800 numbers, intelligent call routing, and advanced features, making your business look established, credible and professional.
Trusted by Businesses Across Australia
Smoothest telecom transition we have ever had
Highly recommend! We have had Cybertel change us over to the NBN, and set up a new phone system. The smoothest telecoms transition we have ever had. No downtime - everything just worked! Super quick replies to any questions and lovely friendly staff.
Vivian Parker
Freezetec
Absolutely fantastic in their commuication and assistance
We recently moved both our pharmacies to Cybertel
The Cybertel team have been absolutely fantastic in their commuication and assistance throughout the whole process
Their platform has many features and enables numerous customisations
Thank you very much for your efforts!
Bishoy N
Northcote Pharmacies
Finally an end to my telco woes
Laura listened to my sad stories, quickly found out what my business needed and put the wheels in motion to get it up and running quickly. They have not only delivered a first class product but did it while coping with many headaches & holdups along the way. All the time they kept me informed and updated every step of the way.
Shayne Browne
Learn Music
Outstanding service from a team that genuinely cares
Cybertel has been fantastic to work with. Their team is responsive, knowledgeable and always available when we need them. The level of personal service is something you simply don't get from the larger telcos.
Aaron Morrisby
Bridgestone QTR Group