by admin | May 20, 2025 | Industry Trends
Cybertel is excited to welcome Jared, our newest AI Helpdesk Team Member. Today marks Jared’s first official day, and while he’s still in training, he’s already equipped with knowledge from historical helpdesk tickets and Knowledge Base articles.Jared is designed to...
by admin | Oct 27, 2022 | Industry Trends
Many Small and Medium Businesses (SMBs) don’t perform an adequate needs assessment before they choose a phone system. They may look for the obvious stuff such as voicemail and call routing, but with advances in VoIP technology and cloud-based services, there is a wide...
by admin | Oct 18, 2021 | Testimonials
Highly recommend! We have had Cybertel change us over to the NBN, and set up a new phone system. The smoothest telecoms transition we have ever had. No downtime – everything just worked! Super quick replies to any questions and lovely friendly staff. Vivian...
by admin | Oct 18, 2021 | Testimonials
From the first call, I knew I was placing our business in safe hands with Laura Kelly and the crew at Cybertel Telecom!Intuitive, thoughtful, highly experienced and outside of the box thinker are ways I would describe Laura.And the products and services Cybertel...
by admin | Oct 18, 2021 | Testimonials
Cybertel has been an incredible addition to our business. Their systems mean that across our three locations, we never miss a call. Even better, calls can be transferred between locations or to mobile phones seamlessly.I highly recommend Cybertel to any business....
