INBOUND NUMBERS GROW YOUR BUSINESS
Whether you work from an office, home or you’re a tradie working on-site, Cybertel’s flexible phone number routing options make it easier than ever for your customers to reach you. An Inbound 13, 1300 or 1800 number provides your callers with a convenient and cost-effective way to connect with you and your business.
3 WAYS Inbound numbers benefit YOUR BUSINESS
Improve your corporate image
With so much competition in all industries, it is so important to present your business in the best way possible to compete with the competition. Nothing promotes you as a legitimate and professional business like a 13, 1300 or 1800 number does.
pbx functionality without a pbx
Provide your clients with an excellent customer experience and enjoy the professional functionality of Cybertel’s self-managed inbound service without investing in additional infrastructure.
Phone-Words Build your Brand
A 1300 or 1800 “yourname” number is more memorable in a crowded market than a numeric number only. A memorable brand name number is proven to increase the volume of calls to your business.
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INCREDIBLE FUNCTIONALITY
The unbelievable functionality of Cybertel’s fully self-managed complex inbound numbers is a game-changer for business. The features and functionality of a full-blown business PBX phone system without the expensive infrastructure. Our full-featured, self-managed inbound platform enables a one-man band to look like a multinational corporation.
Take your business to the next level.
A GAME CHANGER FOR YOUR BUSINESS
CALL QUEUING
So you never miss a call, incoming calls can be queued within the system rather than your caller getting a busy signal or calls ringing out on your mobile. With system Call Queuing you have unlimited capacity.
CALL RECORDING
Call recording can be instantly activated on your inbound number. Recordings can either be downloaded or delivered by email. Have a secure record of every conversation.
AUTO ATTENDANT
Our auto-attendant gives your callers an automated menu system with press key options to get to exactly who they need to talk to, faster.
AREA BASED ROUTING
This service enables you to route calls to specific destinations depending on where the call originated. You can route these by state, by exchange or by postcode.
CALL FLOW CONTROL
The inbound calls to your business can be controlled to flow however you need. Perhaps a hunt group that cycles through destination alternately, or perhaps it rings all users at once to give anyone a chance to answer. These conditions can be set differently for different times of the day.
TIME & DAY CONTROL
The Night & Day Control feature allows you to route incoming calls to different destination numbers at different times of the day or week, ideal for rostered on-call staff.
WHISPER TRANSFER
Whisper Transfer is a short greeting that is played to you upon call connection to advise the service that the call came in on, in order to identify a business call from a personal call.
MID CALL TRANSFER
The Mid-Call Transfer feature enables you to transfer a call between phones as if they were on the same telephone system.
CALLER OR CALLED ID DISPLAY
With Caller or Called ID Display, the system can either display the caller’s number or the inbound number they have phoned.
We help businesses like yours employ the latest telephone technology to work for your business.
1300 763 201
OFFICES
IPSWICH
Conetix House
142 Brisbane St
Ipswich, Qld, 4305
CLEVELAND
Pearson Chambers
First Floor, 23 Middle St
Cleveland, Qld, 4163