Support Centre

Get the help you need, when you need it. Log a support ticket, check the current status of our network and services, or explore our Knowledge Base for helpful guides, troubleshooting tips and answers to common questions.

Service Status

Check PBX, WebRTC, inbound, hosting, and network status

NBN Status

Check the NBN network status at your address

Remote Support

Allow Cybertel staff remote access to your devices

Knowledge Base

Setup Guides, Troubleshooting, Support FAQs

Speed Test

Check your internet service is performing within spec

Downloads

Download your mobile device softphone app here

Submit a Support Ticket

Support Request via Website

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