Voice AI Team Members
See how Voice AI Team Members can work in your business, with practical use-case scenarios designed to improve customer service, automate routine calls and ensure every enquiry and opportunity is captured.
Books Appointments
Booking Agent
Answers calls, checks your calendar, and books meetings while the caller is on the call
- Live calendar availability via Microsoft 365
- Books meetings during call
- Collects custom field information you define
- SMS / email confirmation (under development)
Ideal for: Sales bookings, consultations, demos
Answers & Routes Calls
Reception Agent
Greets callers, answers common questions, take messages, transfers calls to the right team member
- Triages enquiries and routes to a department
- Take callback messages and emails them to you
- Provides answers from your Knowledge Base
- Transfers to extensions, calls queues or ring groups
Ideal for: General reception, support triage
Picks up out of hours
After Hours Agent
Handles calls outside of business hours - informs callers and takes messages overnight
- Tells callers when you reopen
- Offers an emergency / on-call contact
- Takes a message for first thing tomorrow
- Sends urgent flags to your team
Ideal for: Overnight support, weekend cover
Takes phone orders
Restaurant Order Agent
Reads from your menu, takes orders over the phone and emails each order through to the kitchen
- Reads from your configurable menu
- Handles sizes, default ingredients and add-ons
- Captures pick-up or delivery details
- Emails through the complete order when placed
Ideal for: Pizza shops, takeways, any cuisine
Clinic Front Desk
Medical Reception Agent
Books appointments, handles repeat-script requests, triages urgent symptoms
- Books from clinician availability
- Capture Medicare and DoB
- Repeat script request intake
- Escalates urgent symptoms to a nurse line
Ideal for: GP clinics, allied health, specialists
Books On-Site Jobs
Tradie Job Intake Agent
Takes job description, captures name and address, sends an SMS photo-upload link, books a site visit
- Captures job description and address
- SMS back link for photos / videos
- Books a site-visit time window
- Routes urgent jobs to on-call
Ideal for: Any trade, one man, to many
